Repairs / Service Before Christmas
Turnaround for repairs is currently approx 10 working days.
If you wish for a machine to be repaired before Christmas, machines have to be with us by Saturday 6th December
Machines brought into before 6th December, should be completed before Christmas (depending on any parts ordered and/or number of machines received).
Machines brought in from 8th December onwards will not be completed before Christmas.
Sewing Machine Servicing
Why should I get my machine serviced regularly?
Routine servicing of your sewing machine or overlocker can help prolong it's life and keep it working for longer.
Just like a car, servicing can pick up any issues that are starting to appear, especially as a machine gets older. Spotting these early can help prevent major issues later in a machines life.
How often should I have my machine serviced?
Use machine every day - service it yearly
Average domestic use - service every two years.
(Selected brands require services on their machines at regular times to keep the guarantee.)
• Split bodywork and strip the machine
• Cleaning throughout the whole machine (not just the bobbin area)
• Oiling the whole machine (not just the bobbin area)
• Reset / check all timing points
• Resetting tension
• Assembling and testing
Plus where applicable
· Firmware/software updates
· Resetting stitch counter
· Resetting service programme
What does a service include?
Process
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Drop machine into us - include power lead, foot pedal and bobbin in the bobbin case.
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We will take your details
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The technicians will look at your machine on the next working day, then a FREE quote is send via email.
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Open the email, click accept, should you wish to continue with the work.
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Repairs and servicing work takes 7 - 10 days, subject to the availability of any parts and/or spares.
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Once work is completed, an invoice is sent which means the machine is ready for collection. Payment can be made on collection or through the invoice.
Need a faster turnaround? - Check out the Express turnaround option, which is an additional £25 per machine, available by advanced booking only.
Servicing prices
NB - Prices quote are for servicing only and include VAT + any parts that may be required.
Sewing Machines
Service A - £65.00 inc VAT
EG:- Old Hand Operated / Old Treadle Machine Head
Service B - FROM - £65.00 inc VAT
EG:- Mechanical
Service C - FROM - £90.00 inc VAT
Eg :- Mechanical Top Spec
Service D - £110.00 inc VAT
Eg:- Computerised Electronic + Old style Bernina 3 Series
Service D2 - £125.00 inc VAT
Eg:- New Style Bernina 3 Series
Service E - £125.00 inc VAT
Eg:- Computerised Semi Long Arm
Service F - £145.00 inc VAT
Eg - Bernina 4 and 5 Series
Service G - £175.00 inc VAT
Eg - Bernina 7 series
Overlocker / Coverstitch
Service K - Overlocker 4 Thread- £90.00 inc VAT
Service L - Overlock Airthread - £120.00 inc VAT
Service M - Coverstitch Only - £75.00 inc VAT
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Service N - Overlocker / Coverstitch Combi- £145.00 inc VAT
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Industrial Machines
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Service O - Industrial - £100.00
Carried out in shop, inc consumables
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Service P - Industrial - £150.00
including callout and consumables - Contact for details
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Embroidery / Sewing
Service H - Embroidery Only - £110.00 in VAT
Eg:- Janome 550e
Service I - Embroidery | Sewing Combi - £135.00 inc VAT
E.G:- Janome 9900, Atelier 9, Brother M380D
Service IA - Sewing |Embroidery Combi - £175.00 inc VAT
Eg:- Long Arm - Bernina 7 series. Brother V5LE, V3LE
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Service IB - Sewing | Embroidery - £200.00 inc VAT
Eg:- Brother Stelliare XJ1, XJ2
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Service IC - Top Range Sewing | Embroidery - £265.00
Eg:- Bernina 990, Brother Aveneer, Brother Luminaire, Janome M17​​